72 Hour Cancellation

all reservations cancelled within 72 hours of arrival are subject to a late cancellation fee.

  • TO QUALIFY FOR A WAIVER, KINDLY SELECT THE REASON FOR THE CANCELLATION BELOW.

  • (PLEASE NOTE THAT WAIVER REQUESTS FOR ANY REASONS OUTSIDE OF THE 4 REASONS STATED BELOW WILL BE REJECTED).

  • IF YOU ARE A PLATINUM MEMBER AND ABOVE, YOU MAY CONTACT THE ELITE LINE AT: 1-800-399-4299 FOR AN EXCEPTION OUTSIDE OF REASONS BELOW..

Passing of an immediate family member

Hospitalization

Jury Summon

Flight cancellation where the airline cancels the entire flight